FAQ

Why do I get visualization or OpenGL errors, even though my system fulfills the minimum hardware requirements?
This can happen if your system employs an old graphics driver or uses the NVIDIA Optimus technology. To solve this issue do the following: Hit ...
Tue, 28 Jun, 2016 at 11:38 AM
What can I do if I get the error "the application was unable to start correctly (0xc000001d)"?
If you are running Windows 7, please install Windows 7 Service Pack 1 and restart your application.
Fri, 9 Oct, 2015 at 3:39 PM
Why do I get a warning about a non-optimal file format or unsuitable pyramidal structure?
If our software warns you about a non-optimal format of your input files, this means that the images are stored in a way that does not allow software ...
Wed, 17 Feb, 2016 at 10:45 AM
Sharing a License in the LAN / Setting up a License Server
You may use one workstation PC as a license server for the local network (LAN) by plugging your USB license key into that server and then configuring it to ...
Wed, 8 Feb, 2017 at 3:20 PM
How can I align sections with disconnected tissue or tissue islands?
If your sections contain disconnected tissue as on the first image on the left, our section extraction usually only automatically fin...
Fri, 15 Apr, 2016 at 9:56 AM